FAQ

Reptik is currently the most effective repellent on the market. It is a patented natural mosquito repellent made from plant-based ingredients.

Its unique formula includes a blend of various plants, featuring an African plant discovered by Dr. Tamba, which disrupts the mosquito’s ability to recognize humans.

When choosing a mosquito repellent, consider the following factors :

• Type of mosquito : Different mosquito species are attracted to different scents, so it’s important to choose a repellent that is effective against the mosquitoes in your area. 

Reptik has been tested and is effective against the three major families of mosquitoes known to carry diseases : Anopheles, Aedes, and Culex.

• Duration of protection : Some repellents provide longer-lasting protection than others. 

Reptik offers protection for up to 8 hours, making it suitable for extended outdoor activities.

• Age of the person using the repellent : Some repellents are not recommended for young children or pregnant women. 

Reptik is safe for use by both children and pregnant women.

• Active ingredient: There are various active ingredients in mosquito repellents, each with its own advantages and disadvantages. 

Reptik uses a blend of natural plant oils, providing an effective alternative to chemical-based repellents.

The frequency with which you should apply mosquito repellent will depend on the type of repellent you are using and the amount of time you will be spending outdoors. Always check the recommendations indicated on the bottle, especially for repellents that contain chemical ingredients. 

For optimal protection, apply Reptik every 8 hours or after swimming.

Reptik assures you optimal protection for 8 consecutive hours, making it ideal for long periods spent outdoors.

There are several ways to avoid mosquitoes without using repellent :

• Wearing long sleeves and pants
• Using insect-proof netting
• Avoiding areas where mosquitoes are known to be active
• Using mosquito traps
• Using natural deterrents, such as citronella candles

However, we recommend you to use a mosquito repellent in very infested areas where mosquitoes can carry diseases. On top of that, we recommend :

• Ensuring there is no standing water around your living area, as it can be a breeding ground for mosquitoes
• Installing nets on windows and doors to prevent mosquitoes from entering indoors
• Keeping your surroundings clean and free of waste where mosquitoes might breed

The active ingredients in Reptik are a blend of plants, featuring the innovative use of African plants. 

Reptik is entirely plant-based and does not require harsh chemicals.

It is important to follow the instructions on the label and choose products specifically made for these categories. 

Reptik is safe for both children and pregnant women, so you can be assured of its safety and efficacy.

Yes, there are many DEET-free mosquito repellents available. 

Reptik is one such product, utilising natural plant oils to provide effective mosquito protection.

Before using any mosquito repellent on your pet, always consult your veterinarian.

Reptik is made from natural ingredients and is safe for animals, but ensure it is safe for your specific pet by following your veterinarian's recommendations.

Mosquito repellents prevent mosquito bites, reducing the risk of contracting mosquito-borne diseases.

Reptik offers 8 hours of 100% effective protection.

We offer various shipping options to meet your needs, whether to your home or a collection point.

Our standard shipping typically takes 5-7 business days.

Shipping costs are calculated at checkout based on the weight of your order and the destination.

Delivery to pick-up points starts from 3.93€, and home delivery starts from 5.29€ for France.

We ship to France and some countries in Europe for now. We will ship to more countries around the world by 2025.

Delivery times and shipping costs vary depending on the destination.

Once your order has been shipped, you will receive a tracking number via email.

You can use this number to track your order’s status through the carrier’s tracking system.

If your order is lost or damaged during shipping, please contact our customer service team as soon as possible.

We will assist you in resolving the issue and ensuring that you receive your order or a replacement.

Contact us : team@tamba-labs.com

We do not accept returns on products once they have been opened. To ensure the highest level of safety and quality, only unopened and unused products are eligible for return.

Return Process

1. Unopened Products Only : Products must be returned in their original, unopened condition. We cannot accept returns on items that have been opened or used.
2. Return Shipping Costs : Return shipping costs are the responsibility of the customer. Please ensure that the returned item is securely packaged to prevent damage during transit.
3. Return Instructions : To initiate a return, please contact our customer service team at team@tamba-labs.com with your order number and reason for the return. We will provide you with the necessary instructions for returning your item.
4. Refunds : Once we receive and inspect the returned item, we will process a refund for the purchase price, excluding any shipping costs. Refunds will be issued to the original payment method used at the time of purchase.

Issues or Concerns

If you encounter any issues with your order or have any questions regarding our return policy, please do not hesitate to contact us. Our customer service team is here to assist you and ensure that your concerns are addressed promptly.

Contact us : team@tamba-labs.com

Yes, mosquitoes are considered the most dangerous predators to humans, responsible for nearly one million deaths each year due to the numerous serious diseases they can transmit.

Mosquitoes, specifically females, bite to obtain blood, which is necessary for the production of their eggs. They are attracted to carbon dioxide, body heat, and other chemical signals emitted by humans.

Mosquitoes can transmit several serious diseases, including malaria, dengue fever, Zika virus, chikungunya, and West Nile virus. 

These diseases can have severe health consequences and may even be life-threatening.

Dengue fever can be very dangerous, especially if contracted multiple times.

The risk of severe dengue, which can cause serious complications and death, increases with each subsequent infection. Severe dengue is characterised by bleeding, blood plasma leakage, and organ impairment.

Pregnant women and children are at higher risk for severe complications from mosquito-borne diseases. 

For example, Zika virus can cause birth defects in unborn babies, and malaria can be particularly dangerous for pregnant women, leading to severe anaemia, miscarriages, and low birth weight. 

Children can suffer from severe forms of dengue and malaria, which can be fatal if not treated promptly.

Symptoms vary depending on the disease but may include fever, headache, joint and muscle pain, rash, nausea, vomiting, and fatigue.

Severe cases can lead to hospitalisation and serious complications like haemorrhaging, neurological disorders, and organ failure.

If you suspect you have contracted a mosquito-borne illness, seek medical attention immediately.

Early diagnosis and treatment are crucial for managing symptoms and preventing severe complications.

Reptik uses 100% natural ingredients known for their effective repellent properties against mosquitoes, including a blend of plants, one of which is an African plant that allows for the creation of this unique formula and unmatched effectiveness.

Reptik provides effective mosquito protection without the potential side effects associated with synthetic repellents.

The unique formula of Reptik, carefully developed, contains no known allergens, making it suitable for sensitive skin, including that of babies and pregnant women.

No, in fact, Reptik has neuroprotective properties, offering additional protection against the potential effects of mosquito bites.

Yes, you can use Reptik in combination with sunscreen.

Apply the sunscreen first and let it dry completely before applying Reptik. This ensures both products are effective and provides optimal protection.

Yes, Reptik is environmentally friendly. Our bottles are made from recycled plant materials, and our labels are made of papier-mâché.

Its unique plant-based formula does not kill mosquitoes, thereby preserving biodiversity and reducing environmental impact.

Yes, Reptik is formulated to be gentle on sensitive skin. It is made from natural, plant-based ingredients and is free from common allergens, making it suitable for people with sensitive skin.

However, it is always recommended to perform a patch test on a small area of skin before full application to ensure no allergic reactions occur.

Yes, Reptik is safe for both pregnant women and children. It can be used by children from the age of 6 months and older.

Always follow the instructions on the label and apply the product carefully, avoiding the hands, eyes, and mouth of children.

Reptik's unique formula repels mosquitoes without killing them by disrupting their senses and preventing them from recognising us.

Reptik is 3 to 17 times more effective than existing chemical repellents on the market.

It offers 100% protection for 8 hours.

Reptik has undergone rigorous testing and validation by a laboratory approved by the French military, the World Health Organization (WHO), and the Ministry of Scientific Research.

Reptik incorporates innovative approaches in both ingredient selection and formulation.

The use of cutting-edge technology to extract and blend natural plant extracts, combined with a patented formulation, sets Reptik apart from conventional mosquito repellents.

Tamba Labs, the company behind Reptik, is an "entreprise à mission," a French legal status that signifies a commitment to achieving social and environmental objectives beyond profit.

This status requires the company to define a mission in its articles of association and to regularly evaluate its progress in achieving this mission.

Tamba Labs is dedicated to creating eco-friendly products, supporting public health initiatives, and promoting sustainable practices.

By valuing traditional African knowledge about plants and establishing new sectors for plant valorization, Tamba Labs creates value and generates jobs within local communities. This approach not only respects biodiversity but also fosters economic independence and development in these regions.

Reptik plays a significant role in promoting public health and supporting the Sustainable Development Goals (SDGs) set by the United Nations.

The Sustainable Development Goals are a set of 17 global goals established by the United Nations in 2015.

These goals aim to address a wide range of issues, including poverty, inequality, health, education, and environmental sustainability, with the objective of creating a better and more sustainable future for all by 2030. Each goal has specific targets and indicators to measure progress.

Here’s how Reptik contributes to several key Sustainable Development Goals :

No Poverty

• Job Creation : The production and sale of Reptik products create job opportunities in West Africa, helping to reduce unemployment and stimulate economic growth.
• Investment in Local Communities : By favoring local production for Reptik, we strengthen the economic autonomy of communities, reducing their dependence on external aid and low incomes.

Good Health and Well-Being

• Disease Prevention : Reptik provides natural and effective protection against mosquito-borne diseases, reducing the incidence of illnesses such as malaria, dengue, and Zika.
• Access to Care : Reptik is an affordable and accessible product that improves access to preventive care in high-risk areas, helping to protect vulnerable populations.
• Awareness and Education : Our commitment to promoting Reptik and raising awareness about the risks of mosquito-borne diseases strengthens public health knowledge and encourages preventive behaviors.

Clean Water and Sanitation

• Water Preservation : Reptik, being plant-based, preserves water quality by avoiding the use of harmful chemicals, thus protecting aquatic ecosystems.
• Sustainable Practices : The production of Reptik involves local communities in the cultivation and processing of plants, promoting environmentally friendly agricultural practices, preserving soil, and ensuring the sustainability of ecosystems.

Decent Work and Economic Growth

• Job Creation : Our activities generate jobs, reducing unemployment and promoting economic growth.
• Stimulation of Entrepreneurship : By involving local communities in the production of Reptik, we strengthen the local economy, promoting sustainable growth and resilience in the face of economic shocks.
• Human Capital: By offering jobs and training, our project strengthens skills, stimulates innovation, and boosts productivity.

Life on Land

• Biodiversity Conservation : The use of Reptik, based on natural plants, contributes to biodiversity preservation by avoiding toxic chemicals. This helps maintain healthy ecosystems and protects natural habitats.
• Promotion of Sustainable Agricultural Practices : Our sustainable production involves the participation of local communities in the cultivation and processing of plants, promoting environmentally respectful agricultural practices.

By addressing these key areas, Reptik and Tamba Labs work towards achieving the Sustainable Development Goals and fulfilling their mission as an entreprise à mission.